Instructors > Julia Whatley
Meet Julia Whatley
Partnership Manager at Refersion
In the CVO Academy, Julia teaches
Customer Support Tactics.
Who is Julia Whatley
Julia Whatley is the Partnerships Manager at Refersion. Julia also managed strategic partnerships for Gorgias on the West Coast Region of North America.
Prior to joining Gorgias, she worked on the marketing and partnerships side at BounceX, which enables eCommerce brands to better recognize their customers online, providing 1-to-1 marketing at scale. She also worked at Yotpo, a user-generated content marketing platform for D2C brands.
Julia loves building relationships with partners and watching eCommerce merchants grow through amazing customer experiences.
Prior to joining Gorgias, she worked on the marketing and partnerships side at BounceX, which enables eCommerce brands to better recognize their customers online, providing 1-to-1 marketing at scale. She also worked at Yotpo, a user-generated content marketing platform for D2C brands.
Julia loves building relationships with partners and watching eCommerce merchants grow through amazing customer experiences.
The Customer Value Optimization Academy
Enroll into the most prestigious eCommerce Academy
9 International eCommerce Experts will teach you how to perform Customer Value Optimization, from Acquisition to Retention.
How will this course help me?
Each graduate of the CVO Academy will receive an unique CVO Expert Certification that they can include on their resume or as a badge on their Linkedin Profile.
To be a Certified Customer Value Optimization Expert means to master leveraging customer insights, being able to predict customer behavior and knowing how to use all the necessary eCommerce tools and disciplines from Support to Analytics to Email and Ads to generate a positive Customer Experience and increase Customer Lifetime Value.
To be a Certified Customer Value Optimization Expert means to master leveraging customer insights, being able to predict customer behavior and knowing how to use all the necessary eCommerce tools and disciplines from Support to Analytics to Email and Ads to generate a positive Customer Experience and increase Customer Lifetime Value.
