CEO & Founder at Omniconvert
Lecturer at The Harvard Business School
I'm the Chief Evangelist @ Omniconvert, providing guidance and education that transforms ecommerce brands through the implementation of Customer Lifetime Value (CLV) principles.
I love Category Design and I'm one of the principal architects of the Customer Value Optimization Category, a ground-breaking innovation framework for ecommerce companies that identifies the most important customers segments thanks to the RFM model, understanding behavioral patterns that need to be addressed in order to prioritize what matters to improve profitability and customer loyalty for ecommerce brands.
Juliana Jackson "The CLV Lady"
Chief Evangelist at Omniconvert
Chief Technology Officer at Blitzmetrics
Customer Evangelist at Klaviyo
Managing partner of AGConsult
Strategic Partner Manager at Gorgias
Growth Leader for Central and Eastern Europe
Partner at Structured & Founder of ChaseDimond.com