Valentin Radu

Customer Value Optimization

Serial entrepreneur 20 years of experience in B2B & B2C Currently leading Omniconvert, a tech company with 8 years of experience in data-driven growth solutions for eCommerce companies.

Valentin Radu

CEO & Founder at Omniconvert

Bob Moesta

Jobs To Be Done Methodology

A visual thinker, teacher, and creator, Moesta has worked on & helped launch more than 3,500 new products, services and businesses across nearly every industry, including defense, automotive, software, financial services and education, among many others. The Jobs to be Done theory is just one of 25 different methods and tools he uses to speed up and cut costs of successful development projects. He is a guest lecturer at The Harvard Business School, MIT Sloan School of Entrepreneurship and Northwestern University’s Kellogg School of Management.

Bob Moesta

Lecturer at The Harvard Business School

Juliana Jackson

RFM Segmentation

Hi 👋🏼 I'm Juliana, an entrepreneur turned serial-intrapreneur working for more than 10 years in technology (SaaS & Ecommerce).
I'm the Chief Evangelist @ Omniconvert, providing guidance and education that transforms ecommerce brands through the implementation of Customer Lifetime Value (CLV) principles.
I love Category Design and I'm one of the principal architects of the Customer Value Optimization Category, a ground-breaking innovation framework for ecommerce companies that identifies the most important customers segments thanks to the RFM model, understanding behavioral patterns that need to be addressed in order to prioritize what matters to improve profitability and customer loyalty for ecommerce brands.

Juliana Jackson "The CLV Lady"

Chief Evangelist at Omniconvert

Dennis Yu

Customer Acquisition Tactics

I amplify exposure and sales of successful entrepreneurs via systems, analytics, and young adults certified in our digital marketing training. We partner with universities, the military, DigitalMarketer, and GoDaddy to create jobs. Specialties: Digital Marketing, Facebook Advertising, Revenue Optimization

Dennis Yu

Chief Technology Officer at Blitzmetrics

Val Geisler

Email Strategy

Val Geisler is ridiculously obsessed with email, and for good reason. As the founder and Chief Email Officer of Fix My Churn, Val and her team care deeply about the biggest problem plaguing subscription-based brands: how do we get customers to stick around? Turns out there's more to that than just a great product. Corner her on Twitter (@lovevalgeisler) and ask her just that and you'll likely get an earful. Or simply head to fixmychurn.com to get some ideas flowing right now.

Val Geisler

Customer Evangelist at Klaviyo

Karl Gilis

Customer Experience, CRO & Company Culture

According to PPC Hero, Karl is the number 3 most influential conversion expert in the world. Together with his heroes Nir Eyal, Daniel Kahneman and Don Norman Karl features on the list of 30 conversion-masterminds. He has no idea how he ended up there. But it sounds cool, doesn't it? Karl is the managing partner of AGConsult since 2001. He grows businesses by increasing customer happiness. Since 2001. Always based on user research, facts and A/B testing. Because opinions are just opinions.

Karl Gilis

Managing partner of AGConsult

Julia Whatley

Customer Support

Julia manages strategic partnerships for Gorgias on the West Coast Region of North America. Prior to joining Gorgias, she worked on the marketing and partnerships side at BounceX, which enables eCommerce brands to better recognize their customers online, providing 1-to-1 marketing at scale. She also worked at Yotpo, a user-generated content marketing platform for D2C brands. She loves building relationships with partners and watching eCommerce merchants grow through amazing customer experiences.

Julia Whatley

Strategic Partner Manager at Gorgias

Cristi Movila

Collaborative Ecommerce

Cristi Movilă is VTEX Growth Leader for Central and Eastern Europe. With an experience of over 13 years in building online business lines for large companies in Romania, Cristi joined VTEX to coordinate their activity in Romania and then Eastern Europe. Active in the local e-commerce market since the beginning, Cristi managed to build for scratch, launch and coordinate top online and omni-channel projects in Romania and close regions, in fields such as Cosmetics or Fashion for market leaders such as Coty and Otter. With a background in Software Engineering, he has understood the patterns and the steps companies have to take in the digital era in order to follow the trends, clients’ needs and the transformation stage we are all currently on.

Cristi Movila

Growth Leader for Central and Eastern Europe

Chase Dimond

Email Tactics

Acquired 1M+ online community members via non-paid acquisition. Driven $50+ million in email revenue for eCommerce clients since June 2018.

Chase Dimond

Partner at Structured & Founder of ChaseDimond.com